Enterprise Integration Services:
Every System. Every Protocol. Every Pattern.
Deep integration capability across Travel, Hospitality and Mobility, connecting GDS, PMS, NDC, IoT, SCADA and every system in between through API-native, RPA and batch-driven patterns. Infarsight builds, monitors and maintains every integration.
What is Enterprise Integration Services?
Enterprise integration services connect the disparate systems, protocols and data sources that enterprise operations run on, GDS, PMS, ERP, IoT devices, SCADA systems and supplier APIs, into a single, observable data flow. For agentic AI and intelligent automation to work, the integration layer must be reliable, maintained and built to evolve. Infarsight treats integration as an engineering discipline, not a one-time project.
Integration Is Where AI Projects Fail.
The intelligence layer is only as good as the data that feeds it. In Travel, Hospitality and Mobility, that data lives across dozens of systems, none of which were designed to talk to each other.
Protocol Fragmentation
GDS APIs speak SOAP. NDC speaks XML. Hotel CRS systems use proprietary REST. Mobility infrastructure runs MQTT and SCADA protocols from a different era. A typical enterprise stack spans 15 or more distinct protocols.
No-API Gaps
A significant portion of supplier systems, particularly in hospitality and mid-market travel, offer no API. Data exists only in email inboxes, web portals, flat files and legacy databases. These gaps break automation unless addressed directly.
Constant Change
Amadeus releases API updates quarterly. Airlines pivot to NDC on their own schedule. IoT device firmware changes break data schemas. An integration built today must be maintained, monitored and adapted continuously, not just at build time.
Four Principles Behind Every Integration We Build.
API-Native First
Every integration starts with the best available API, REST, SOAP, GraphQL or gRPC. We implement to the full depth of the specification, not just the fields a UI exposes. Schema validation, error handling and retry logic are built in from day one.
Non-API Patterns When Needed
Where no API exists, we do not stop. RPA-driven browser automation, SFTP batch file exchange, database direct-read and email parsing are all part of the toolkit, with the same observability standards applied as any API integration.
Observable by Default
Every integration produces structured logs. Every API call is traced. Every failure is categorised, transient, permanent or schema-mismatch, and routed to the appropriate response. Integration health is monitored in real time, not discovered at incident time.
Built to Evolve
API versions change. Supplier systems are replaced. Data schemas drift. Every integration is versioned, documented and designed with a change-management path. Infarsight maintains integrations post-deployment, not just at build time.
Three Domains. One Integration Capability.
Infarsight's integration capability spans the full technology stack of Travel, Hospitality and Mobility, from GDS transactions to shop-floor SCADA devices.
GDS, NDC, Airlines and Suppliers
- GDS — Amadeus, Sabre, Travelport
- Air — NDC Level 3 and 4, Airline PSS
- LCC Direct — Ryanair, EasyJet, IndiGo, AirAsia
- Hotels — channel managers, aggregators
- CRM and Service Desk, Salesforce, Zendesk
- Metasearch, Google, Kayak, Skyscanner
- No-API — RPA, email parsing, batch
PMS, CRS, Revenue and Finance
- PMS — Opera, Mews, Cloudbeds, Planet
- CRS — Synxis, Pegasus, Siteminder
- Revenue Management — IDeaS, Duetto, Atomize
- Channel Manager — Siteminder, RateGain
- F and B — Oracle MICROS, Lightspeed
- Financial — SAP, Oracle Financials, Xero
- Connectivity — HTNG, OTA XML, OHIP
Telematics, IoT and SCADA
- Telematics — CAN bus J1939, OBD-II, FMS
- TCP/IP — raw socket servers, WebSocket streams
- IoT — MQTT, CoAP, AMQP, LoRaWAN, BLE
- SCADA — Modbus, OPC-UA, DNP3, IEC 61850
- Cloud IoT — AWS IoT Core, Azure IoT Hub, GCP
- Time-Series — InfluxDB, TimescaleDB, Kafka
- Edge compute — local processing with cloud sync
How Infarsight Delivers Integrations.
Frequently Asked Questions: Integration Services
What GDS systems does Infarsight integrate with?
Infarsight integrates at full transactional depth with Amadeus, Sabre and Travelport, covering shopping, booking, ticketing, PNR lifecycle management, hotel, car and ancillary APIs. We also connect to NDC aggregators including Verteil, Duffel, AirGateway and TPConnects, and directly to major airline PSS platforms including Amadeus Altea and Navitaire.
How does Infarsight handle suppliers with no API?
Where no API exists, Infarsight deploys non-API integration patterns: RPA-driven browser automation using Playwright or Selenium, structured email parsing using NLP and template matching, SFTP and batch file exchange, flat file processing and database direct-read for legacy systems. The same observability standards apply regardless of the connectivity method, every integration is logged, traced and monitored.
Does Infarsight maintain integrations after deployment?
Yes. Infarsight treats integration as an ongoing engineering discipline, not a delivery project. Post-deployment, we monitor all integrations in real time, tracking API latency, error rates and schema drift, and manage API version migrations, supplier system changes and schema evolution as part of a continuous maintenance engagement. SLA-aligned alerting is configured at deployment and maintained throughout the engagement.
Ready to connect your entire technology stack?
We start with an integration assessment, mapping your systems, protocols and connectivity gaps across Travel, Hospitality and Mobility.