Built for operations.
Accountable for outcomes.
Infarsight is a global AI operations technology company. We connect enterprise systems with AI to run operations faster and protect revenue, embedding engineers, building production systems and staying accountable for the outcomes those systems deliver.
From automation services
to AI operations.
Infarsight was founded in 2014 in Princeton, New Jersey with a single conviction: the gap between enterprise data and operational decisions was costing businesses far more than they realised, in revenue lost to slow responses, in costs accumulated through reactive operations, and in teams burning capacity on work that technology should be doing.
We started by building intelligent automation programmes for travel and hospitality enterprises, embedding engineers directly into operational teams, learning where the exceptions live, understanding how operations actually work versus how requirements documents describe them. Over a decade, we expanded across Mobility, Ports and Logistics, developed proprietary delivery accelerators, invested in platform companies and built two industry Centers of Excellence.
Today we architect and deploy Agentic AI systems that connect existing enterprise systems, helping operations, data and engineering teams detect issues faster, make timely decisions at scale and run without the manual coordination overhead that constrains growth.
"We lead with data, act with purpose, build with scale in mind."
Sanjeev Sethi — Founder & CEO, Infarsight
Founded in USA
Princeton, New Jersey — Infarsight Ideation Inc. established with a focus on intelligent automation for enterprise operations.
Travel vertical
First Travel practice and enterprise clients. Embedded in TMC and DMC operations across the Middle East and North America.
Regional expansion
Strategic investment and expansion across the GCC region. Travel operations programmes scale across Saudi Arabia and UAE.
Intelligent Automation practice
200+ automation programmes launched. UiPath, Power Automate and Appian practices formalised across Travel, Hospitality and Ports.
Data Engineering practice
Databricks and Microsoft Fabric partnerships established. Condense data platform concept begins.
Ports vertical
Ports & Logistics practice launched. Adani Ports & Logistics and Ports America engaged as flagship clients.
Agentic AI practice
LLM-powered operational agents in production. Decision Intelligence and Digital Twin programmes formalised.
UAE office launch
Middle East HQ opened in Dubai. Regional delivery footprint expanded to support GCC-based enterprise clients.
Delivery Accelerators launched
Condense, TripSight, TaskSight and AssetSight released as deployable products. TripSight 3.0 launched at tripsight.ai.
Mobility COE India
CommandSight and DecisionSight released. Bosch MPS strategic partnership formalised for global mobility programmes.
Three engagement models.
One accountable team.
Embedded Team
When you need engineering depth inside your ops team. Infarsight engineers attend your standups, own your systems and ship alongside your team, every day. Not a vendor, a member of the team.
Center of Excellence
When you need a dedicated engineering capability unit. A fully managed CoE, engineers, architects and QA, running long-term platform programmes with full governance, documentation and knowledge transfer.
Outcome-Owned Delivery
When you need a defined result, not a team on retainer. Fixed-scope engagements with defined outcomes, we own the system, the quality and the operational result. Measured in decisions automated and outcomes achieved.
Verified partnerships and operational track record.
- ISO 27001:2018 — Information Security Management
- ISO 9001:2015 — Quality Management System
- ISO 14001:2015 — Environmental Management
- Microsoft Solutions Partner
- Databricks Technology Partner
- Optimizely Partner
- Bosch Mobility Platform & Solutions
- Zeliot — IoT & Telematics (invested)
- Condense — Zeliot real-time data platform (Infarsight investment)
- 91.2 Net Promoter Score
- 85% Employee retention
- 7+ year average client tenure
- 200+ team members and 4 proprietary IPs
"Partnering with Infarsight has been a game changer for us. Their automation capabilities have not only streamlined our processes but also fuelled innovation, allowing us to bring new solutions to market faster than ever. Their approach has truly accelerated our digital transformation, driving both efficiency and growth."
Anderson Hernandez — SVP Contact Centers & Operations, Hyatt Hotels & Resorts · 91.2 NPS
Ready to run your operations with AI?
We begin with an Operational Intelligence Assessment, mapping your systems, identifying decision gaps and designing the architecture that connects data, decisions and outcomes.
Book a Consult →