Agentic AI Engineering Partner

Your Engineering Partner
for Agentic AI-Enabled Operations.

Trusted partnerships
Microsoft
Databricks
Bosch
Zeliot
Google Cloud
Optimizely
Why operations leaders choose Infarsight

We connect enterprise systems with agentic AI, automating operational decisions, eliminating manual coordination and protecting revenue across Travel, Mobility and Logistics.

Measured across client engagements
70%
Faster turnaround time
3–5×
Higher handling capacity
100%
SLA compliance
90%
Operational error reduction
43%
Revenue leakage reduced
10×
Faster operational decisions
The Execution Gap

The Enterprise Execution Gap: Operational Issues Are Visible, Resolving Them Requires Multiple Systems and Teams.

Every enterprise has the data. The challenge is acting on it across multiple systems and teams. Delays between identifying an issue and resolving it affect operations, revenue, and customer experience. Three KPIs reveal the true cost of that gap.

Information Is Distributed

Operational context lives across booking systems, ERPs, CRMs, monitoring tools and dashboards. No single view. No single truth. No single moment of clarity.

Business Response Time
The time between identifying an operational issue and taking the first corrective action.

Cross-Team Coordination

Operations, data teams and systems often need to work together before an issue can be resolved. Every handoff is a delay. Every delay is a cost.

Revenue at Risk
Revenue exposed while operational issues remain unresolved.

Time Influences Outcomes

Operational delays affect service levels, customer experience and financial performance. The longer the gap, the higher the cost, and the harder it becomes to recover.

Cost of Delay
The financial impact between identifying a problem and resolving it.
Services

Six Engineering Practices.
One Connected AI Operations System.

We architect and deploy across the full operational intelligence stack, data engineering, agentic AI, intelligent automation, product engineering, platform operations and integration services, from data capture through to agentic decision-making and process automation. Each practice is embedded, accountable and outcome-driven.

01
Data Engineering

The data foundation for operational intelligence, connecting enterprise systems so operations teams have the context they need to make timely decisions.

  • Enterprise data capture across ERP, CRM, IoT and operational systems
  • Real-time data pipelines and streaming infrastructure
  • Data quality, master data and operational analytics
  • Condense — real-time data platform (Zeliot, Infarsight investment) for travel and mobility
  • Built with Microsoft, AWS, Google Cloud, Informatica and Databricks
Learn more →
Decision Pipeline — Live
Operational signals processed4.2M / hr
Decisions generated128 / min
Average decision latency1.8s
StatusHealthy
02
Agentic AI

AI agents that monitor operations, evaluate options and execute decisions in real time. They detect issues as they happen, reason across operational context and take action automatically, escalating when human judgement is required.

  • Multi-agent decision systems for operational workflows
  • Policy-aware decision models and constraint logic
  • Human-in-the-loop escalation and oversight
  • Full audit trails, governance and agent observability
Learn more →
Agentic decision loop
PERCEIVE
Flight AA247 — 2hr delay detected
REASON
147 pax · 3 connection options evaluated
ACT
Auto-rebooked in 2.1s
03
Intelligent Automation

Turning operational decisions into execution. We design automation systems that connect AI decisions to the workflows that run your business, eliminating manual steps, reducing delays and keeping operations moving without constant human intervention.

  • Process discovery, prioritisation and automation roadmap
  • RPA and workflow orchestration across enterprise systems
  • AI-driven document processing and classification
  • System integration eliminating manual re-keying and handoffs
Learn more →
Process savings
Manual hours eliminated / week
2,400hrs
Error reduction−94%
Bots running 24/738
ROI payback6 wks
04
Product Engineering

Building and modernizing the platforms that power enterprise operations, using AI to accelerate engineering, improve reliability and reduce delivery risk. Delivered across Microsoft Azure, AWS and modern cloud platforms.

  • AI-assisted architecture and system design
  • AI-accelerated development and code generation
  • AI-driven testing, debugging and code review
  • AI-powered monitoring and incident diagnostics
Learn more →
Platform reliability
Uptime SLA99.9%
Critical incident response< 15 min
Platforms operated30+
StatusAll operational
05
Platform Operations & Governance

AI-assisted operations that keep enterprise platforms reliable, secure and continuously running. We combine platform engineering with AI-driven monitoring, diagnostics and optimisation, ensuring the systems behind your operations stay resilient as data, decisions and automation scale.

  • Cloud infrastructure across Azure, AWS and GCP
  • AI-driven observability and anomaly detection
  • AI-assisted incident diagnostics and root-cause analysis
  • Security, compliance and DevSecOps integration
  • FinOps and AI-optimised performance management
Learn more →
Platform Health · 24/7
AI-assisted monitoring24/7
Platform uptime SLA99.9%
Incidents resolved142 / mo
Mean time to resolution< 2 hrs
Solutions

Built for your operations. Engineered from domain knowledge, services capability and delivery accelerators.

View Solutions
Industries

Deep expertise.
Not generic delivery.

All industries →
Travel & Hospitality · 10+ years

Operational intelligence across every travel segment.

  • Travel Operations Intelligence
    Real-time operational visibility across airlines, ground operations, bookings and traveller journeys.
  • Disruption & IRROPS Automation
    AI agents that detect disruptions, evaluate options and execute recovery workflows automatically.
  • Multi-System Travel Orchestration
    Connect GDS, PMS, CRM, OTA platforms and supplier systems into one operational layer.
  • Decision Intelligence
    Turn operational signals into automated decisions across pricing, allocation and service recovery.
95% faster booking & service response 30% lower operational processing cost 100% SLA compliance across travel operations
Travel Ops · Live
Flight AA247 — 2hr delayResolved
147 pax rebooked2.4s
Hotel block — T4 overflowStaged
Booking response
95% faster
Agent resolution
2.4s
Mobility & Transportation

Intelligence for high-performance fleet operations.

  • Fleet Operations Intelligence
    Predictive dispatch and real-time fleet orchestration across large vehicle networks.
  • Vehicle Health & Predictive Maintenance
    AI models detect anomalies in vehicle telemetry to reduce breakdowns and unplanned downtime.
  • EV Network Intelligence
    Charging demand forecasting, charger health monitoring and network optimisation for EV fleets.
  • Last-Mile Delivery & Dispatch Optimisation
    AI route optimisation and automated dispatch decisions for delivery and transportation networks.
Up to 16% higher fleet utilisation Up to 34% reduction in fuel Up to 97% on-time dispatch reliability
Explore Mobility →
FleetSight · Live fleet
Vehicles tracked live284
Fleet utilisation+16%
Fuel reduction34%
On-time dispatch97%
Dispatch precisionOptimal
Logistics & Ports

From berth to gate, fully orchestrated.

  • Port & Terminal Operations
    AI-assisted berth planning, vessel ETA prediction and automated gate throughput optimisation.
  • Container & Yard Intelligence
    Predict container dwell risks, optimise yard utilisation and reduce congestion across terminals.
  • Logistics & Shipment Visibility
    Real-time tracking of cargo and shipments across ports, warehouses and logistics corridors.
  • Operational Anomaly Detection
    AI agents detect congestion, equipment failures and SLA risks before they disrupt cargo movement.
Up to 30% reduction in demurrage costs Up to 25% faster cargo turnaround Up to 99% cargo SLA compliance
Explore Logistics & Ports →
AI Berth Scheduler — Live
Signal
Vessel ETA updated — +38 min delay
AI re-optimising berth allocation
Action 1
Berth conflict predicted
Auto-reallocation to Berth 6
Action 2
Yard capacity constraint detected
Container staging sequence updated
Result
Berth plan re-optimised in 9 sec
Delivery Accelerators

Delivery Accelerators: Pre-Built Operational Intelligence.
From Months to Weeks.

Proven frameworks to build AI-driven operations faster.

Decision Intelligence
DecisionSight

Framework for real-time operational decisioning, signal detection, decision models for disruptions and optimisation, scenario simulation and automated decision routing across systems.

Operational signal detection from real-time data, decision models for disruptions and optimisation, scenario simulation and automated decision routing across systems.

"

Partnering with Infarsight has been a game changer. Their automation capabilities have not only streamlined our processes but fueled innovation, allowing us to bring new solutions to market faster than ever.

Anderson Hernandez

SVP Contact Centers & Operations

Hyatt Hotels and Resorts
How we engage

We meet you where
your operations are.

1

Embedded Team

Infarsight engineers embed directly into your workflows, delivering systems at the intersection of engineering and operational delivery. Depth without the hiring cost.

2

Center of Excellence

A fully managed CoE combining industry expertise, engineering capacity and governance to run long-term transformation programs with measurable outcomes.

3

Outcome-Owned Delivery

Fixed-scope engagements with defined operational outcomes, timelines and accountability. When you need results, not a team on retainer.

Ready to run your operations with AI?

Start with an Operational Intelligence Assessment. We map your systems, identify decision bottlenecks, and design the AI architecture that automates operational execution.

Book a Consult →
01 Operational Intelligence Assessment
02 Decision Architecture Workshop
03 AI Pilot Deployment